Retail Sector Solutions
Tensator Leading the Passenger Journey
How We Can Help
Understanding the pressure for improved efficiencies, incremental sales and profit growth, Tensator commits to providing a diverse range of revenue and margin enhancements, labour savings and customer experience solutions.
The customer journey should begin from the moment the customer enters the store environment. It is this ‘journey’, the in-store experience in its entirety, which will keep the customer engaged from arrival through purchase completion to store departure.
Tensator Retail solutions are proven to:
Turn customer flow into cash flow
Tensator’s In-Queue Merchandising (IQM™) is a highly adaptable, modular, point-of-purchase system designed specifically for placement in front of the point-of-sale to capture last-minute impulse purchase revenues from waiting customers. All systems are completely customisable to any environment and branding requirements and can create immediate return on investment.
Specifically engineered to take up no more floor space than a conventional queue management system and with industry standard height equipment, Tensator’s IQM™ solutions provide clear visibility of the queue to cashiers; reducing shoplifting opportunities throughout.
Reduce operational costs & speed customer flow
Tensator’s Single Line Electronic Call Forward Systems serve customers in the order they queue; increasing efficiencies and helping to manage the distribution of waiting for customers to available service positions.
Tensator offers split-screen functionality call forward systems, that combine call forwarding and media to enable stores to communicate product, service or brand information to waiting customers.
Stylish and versatile queuing solutions
Available in a wide range of finishes and materials, Tensator’s Lawrence Metal® Post and Rope provide stylish and versatile queuing solutions that complement and enhance public spaces.
Provide a clear & visible waiting line
Provide a visible order to the waiting line and help reduce customer uncertainty as to where to queue, with Tensabarrier® retractable webbing posts.
Optimise your queuing space
The Tensabarrier® is compatible with accessories such as signage and the merchandising bowl. Adding accessories and different webbing can optimise your queuing space.
Digital Dye-Printed Webbing
Tensator’s webbing is created to the highest quality. Available as standard in a wide range of colours, chevron and with printed messages.
Tensator® is an expert in designing webbing and offers a design service to prepare customised artwork that complements your own environment.
Industry Specific Cases
Airport Solutions
Increase queue flow and reduce passenger anxieties and frustrations Read More
Health & Safety Solutions
Prevent an accident before it happens with flexible, highly visible protection barriers.Read More
Finance Solutions
Optimise available space with stylish, bespoke solutionsRead More
Retail Solutions
Transform the customer in-store experience Read More
Travel & Transport Solutions
Improve operational efficiencies and minimise passenger waiting times.Read More
Healthcare Solutions
Enhance patient and visitor satisfactionRead More
Ready to launch a new project? Let's work together →