Airport SolutionsTensator Leading the Passenger Journey
How We Can Help
Tensator is committed to becoming the definitive global leader in the management of the ‘Passenger Journey’. Understanding the pressure for improved efficiencies, incremental sales and profit growth within the airport and travel sector, Tensator commits to providing airports and airlines around the world with a diverse range of revenue and margin enhancement, labour saving and customer experience solutions.
The passenger journey should begin from the moment the passenger enters the terminal. It is this ‘journey’, the in-house experience in its entirety, which will keep the passenger engaged from arrival through to departure.
Tensator airport solutions are proven to:
Choose products with inherent safety features
Tensator is the queue management supplier of choice for the airport industry
Create a safe passenger environment
Tensator’s access control solutions are designed to help airports and airlines create a safe passenger environment.
Provide a clear & visible waiting line
Provide a visible order to the waiting line and help reduce passenger uncertainty as to where to queue, with Tensabarrier® retractable webbing posts.
Speed queue flow
Tensator’s Electronic Call Forward Systems serve passengers in the order they queue. Trialled, tested and proven to increase efficiencies, reduce service times and manage the distribution of waiting passengers to available service positions.
Communicate effectively with passengers
The Tensator Virtual Assistant utilises state-of-the-art technology to project an image, which creates the illusion of a live person and provides a unique advertising and instructional platform. It’s a next-generation digital signage platform that really enhances the passengers’ waiting experience.
Industry Specific Cases
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